Holy crap, what happened to serving customer's needs?
I am trying to use the Home Banking service from National City bank and they only support two browsers: IE and Netscape. And when I say "support" I mean allow you to use. If you try any other browser, the server kicks you out of the system with a nice message that says they only support IE and Netscape.
That means they do NOT support Safari, they do NOT support Firefox, they do NOT support Camino, and they do NOT support Mozilla. I know this because I tried every one of them!
Kerist, who wrote this code? Who made this decision and what on earth was their reasoning? Some sites tell you use a specific browser that they have tested with but I have never seen a company that WILL NOT LET YOU use a browser of your choice.
The best part of this story is that Microsoft doesnt even support IE for the mac! If you go to Microsoft's website to get IE, they tell you to use a more modern browser like Safari and Firefox. Which I do for everything except this one dumbass bank.
This is HOME banking - I'm at home and I want to use my home computer, which is a Mac. I dont have market numbers but Apple sells 5% of ALL PC's in this country. Since no business buys macs, that means they are all going into homes so there are a lot of home users like myself with Mac's. If you are going to offer a home service, you need to support what people use in the home not the office.
If I could leave this bank I would because they dont show any respect for me, the customer.
Cmon people, it doesnt take an MBA to know that a company needs to support its customer's needs - not the other way around.
