Xbox LIVE account problems resolved

Good news! The problems with my Xbox LIVE account are resolved.

When we were on vacation in Florida, my iphone rang. It was the "engineer" at Xbox with the results of their "research".

He was polite and mostly understandable and happy to provide me with 1 free year of Xbox LIVE Gold Membership to compensate me for my loss.

Loss?

I made him repeat it. My account had been "corrupted" and could not be repaired. If I still want to access my gamertag account, I am not to worry - it is saved on my Xbox. At least "until you have to send the Xbox in for repairs."

Out with the old

Really? You cant just throw a new email address on that account? I can access my gamertag from the Internet after all so the data is still somewhere...

He was very sorry and wanted to move onto the 3 million letter code for my free Gold Membership. W - W - 8 - ....

Of course, I dont want a Gold Membership, especially if they delete me every 9 months or so. What I wanted was my old account, my identity, back. I know it is only a game but these things are our identities. I feel like companies should treat them as such. A free membership is not making me feel better about my loss. So long Silverfyst - maybe Microsoft will count us as 2 happy Xbox LIVE customers now.

When talking about this at work, I found out that my co-worker is on his THIRD account for the same problem. You game, you get busy with your kids, months go by, your account is deleted. He didnt seem to mind but I think its garbage.

In with the new

But life goes on and there is nothing I can do about this. If I want to play DoW2, I need to create an identity with Games for Window LIVE - which I did in a browser (but not Safari) in less than 5 minutes. Sure hope I dont have to type it in with a controller more than once...

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