Purplevision

Oh Apple, you have let me down. Not just once but twice this past month...

First of all, I am out jogging, or at least walking, with my 20GB iPod. And then it dies. Totally dead. Wont respond when I plug it into a charger. Dead. Dead. Dead.

As is FINALLY, it's dead. I bought this iPod almost 5 years ago. I have wanted a new one but I spent $300 on this one and I just couldnt justify buying a new one when this one still worked.

So I am thrilled. It finally died and I finally get a new one. Except Angela fixed it. (I know, astonishing in more ways than one.) I'm at work and I get a text: "I fixed it!" I was so bummed.

Then it happened again.

Our iPhones are two years old this November. I am ready for a new iPhone but I cannot justify the $200 price tag when our first generation iPhones work just fine.

I am sitting at my desk with Claire in my lap. She is playing with my iPhone and the next thing I know, it is dead. Not as dead as my iPod was but still dead. My phone would try to boot and then die. I could not get it to respond.

So we call insurance to see how our policy covers it and we take it into the Apple store's Genius Bar. The resident "genius" reformats the OS in memory and 20 minutes later my phone is working again. Even after I explained to the guy that if he couldnt fix it, I could get a new iPhone. No heart there at all.

So you have let me down Apple. I am dying to purchase new Apple gear but the quality of your old gear has me trapped.